OneDrive and why you DO STILL NEED TO Backup!

Data all recovered for a client...

Had a call from a client a couple of weeks ago, his laptop wouldn't start, getting a message something like "No operating system found", instant draining of blood from the head moment, that is if you know what it can mean.

Sometimes I can recover data from a disk in this state in fact about 70% of the time. When I can't... Do you have a backup sir? Yes it's in OneDrive, hurray but sadly not quite. Turns out OneDrive had probably not been running on the machine for quite a long time so all new files not in the cloud.

What to do?

Since the data was only on the dead drive, I sent it to data recovery experts. One of the heads on the drive was faulty. They repaired the drive and recovered the data to a portable hard disk and yesterday we copied that back and nothing was lost, this is to me and probably other techies nothing short of a miracle.

All great BUT the recovery on an "Emergency" service was just over £1,000.00. We got the recovery done the same day it was received and critical files pushed to DropBox for immediate access. The £1000.00 does not cover any of my costs which I still have to add, probably about another £500-700.

My name needs to change to Neville "BackItUp" Matthews

Super Nev

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E & OE

Friday 12 May 2017 Ransomware Attack

If you still have any Windows XP machines NOW is the time to upgrade.

Historically I have been fairly relaxed about older versions of Windows operating systems, so long as you had up to date security software. Following this attack, I have changed my mind. Once your operating system becomes obsolete you are running a constant risk someone will find a way to attack your machine.

The current suggestion on where this came from is appalling, it is thought to have originated from the USA Security Centre the NSA. The NSA was hacked and the code released and then, has been picked up by Russians, possibly criminal gangs. The irony being that Russia has been hit pretty hard with the attack

Microsoft knew about the vulnerability and had already issues a patch to protect machines but not if you are running unsupported versions of Windows.

Even though you may not have been hit on Friday, it does not mean the threat is over. Make sure all machines you have if they are current versions are fully up to date with windows patches. Unless you have specifically removed or disabled patches run Windows Update pretty darn quickly.

Backup, backup, backup! For many years I have gone on an on about backup, to this day less than 10% of all my clients have proper backup and even less ever test it.

Backup regularly and have more than one.

Beware calls from "Certified" Microsoft Agents

I received a call from a client recently as he had received a call from a so called "Certified" Microsoft agent, the person calling saying that his computer had errors which is causing their servers problems. You can mostly assume, that any call of this kind from someone or a company you don't know is more than likely a way to extort money from you. They may well ask to get access to you computer and heaven knows what they might do to it if they do.

If in any doubt as to who is calling end the call and DO NOT let them get access to your computer.

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