Service Rates

Service Rates - Effective 17 February 2022

Computer Support And Installation Rates

All Customers Notes
Site Visit Fee
No time included (over 10 miles mileage charge applies).
MCS Office/Workshop
Minimum charge for up to 5 minutes
Hourly Support Rate
Breakdowns, support & equipment equipment installations.
Hourly rates are rounded up to nearest 1/4 hour.
Mileage charges see below.

Accounting System Rates - Pegasus Opera II, Opera, Opera Windows, Sage...

Site Visit Fee
Includes first hour.
Hourly Support Rate
Charge pro-rata in one minute intervals.

Telephone / Email Support Requests


Minimum charge of £9.25 for up to 5 minutes. - Existing customers
Minimum charge of £13.25 for up to 5 minutes. - New Customers & 2016 Onwards
Additional time charged pro-rata in 1 minute intervals of the current applicable rate.

Mileage charges (Round trip)

Up to 10 Miles - No additional charge.
Over 10 Miles - Mileage charged at £0.79/mile.

The Small Print:
All prices exclude VAT.

Telephone Neville Matthews on 01628 626352 for more information.

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